The primary function of the Volunteer Coordinator will be recruiting, interviewing, orientating/training, and scheduling volunteers. The Coordinator is responsible for covering any shifts not covered by volunteers. The Coordinator is also responsible for fulfilling volunteer needs for special projects and Charity Events. It is the primary responsibility of the Volunteer Coordinator to strengthen the volunteer base to support effective, efficient operations of the client. Additional duties include management of the Meal Program, to include capturing and tracking participants and “New Member Packets”.
Duties and Responsibilities:
I. Volunteer Recruitment and Training:
A. Development communications/training to assist staff in the utilization and supervision of non-paid personnel
B. Recruit, interview, schedule, evaluate and recognize volunteers for Charity operations
C. Communicate with volunteers through news postings and/or emails, but especially in person
D. Develop and oversee a “Service Project” process, to be applied for students/community groups looking for volunteer commitment hours
E. Work with Chief Executive Officer to develop and/or update job descriptions for all tasks undertaken by volunteer personnel
F. Assist with Charity Events with volunteer support for fundraising events and outreach activities
II. Volunteer Coordination and Program Management:
A. Coordinate volunteer shifts and activities to assure adequate staffing and scheduling of all volunteer positions
B. Maintain communication with House staff to maximize and ensure proper volunteer placement, to support Operations
C. Communicate with Chief Executive Officer and Guest Services Managers to determine cleaning and organizational needs that can be accomplished with individual volunteers and volunteer organizations
D. Maintain files for volunteers including application, confidentiality forms, training records, incident reports, background checks and database input
E. Support expansion of this program to other locations as established
III. Meal Program Development and Management:
A. Maintain a system for tracking participants in the Meal Program
B. Maintain the Meal Train Calendar
Education and/or Experience:
Physical Demands:
While performing the duties of this job, the employee must be able to perform physical tasks normally associated with maintaining a house, manage inventory and supplies. The employee must be able to easily lift a minimum of 35 pounds.
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